Wash Boss SWFL
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    • Home
    • Residential Cleaning
      • House Soft Washing
      • Roof Cleaning
      • Paver Sealing
      • Driveways and Sidewalks
      • Pool Decks & Enclosures
      • Rust Removal
      • Window Cleaning
      • Fences & Walls
    • Commercial Cleaning
      • Maintenance Service
      • Property Management
      • Businesses
      • Parking/Fleet Washing
    • Service Areas
      • Babcock Ranch
      • Bonita Springs
      • Cape Coral
      • Estero
      • Fort Myers
      • Lehigh Acres
      • Naples
      • Punta Gorda
    • Get a Quote
    • BOOK ONLINE
    • ABOUT
      • Memberships
      • BLOG
Wash Boss SWFL
  • Home
  • Residential Cleaning
    • House Soft Washing
    • Roof Cleaning
    • Paver Sealing
    • Driveways and Sidewalks
    • Pool Decks & Enclosures
    • Rust Removal
    • Window Cleaning
    • Fences & Walls
  • Commercial Cleaning
    • Maintenance Service
    • Property Management
    • Businesses
    • Parking/Fleet Washing
  • Service Areas
    • Babcock Ranch
    • Bonita Springs
    • Cape Coral
    • Estero
    • Fort Myers
    • Lehigh Acres
    • Naples
    • Punta Gorda
  • Get a Quote
  • BOOK ONLINE
  • ABOUT
    • Memberships
    • BLOG

WASH BOSS SWFL, LLC — SERVICE TERMS & CONDITIONS

These Service Terms & Conditions (“Agreement”) constitute a binding legal contract between the client (“Customer,” “you,” or “your”) and Wash Boss SWFL, LLC, a Florida limited liability company (“Company,” “we,” “our,” or “us”).

By requesting, scheduling, authorizing, or allowing any service to be performed, you acknowledge that you have read, understood, and agreed to the terms below.


1. Scope of Services

1.1 Services Provided

Wash Boss SWFL, LLC provides professional exterior cleaning services, including but not limited to pressure washing and soft washing of driveways, sidewalks, patios, decks, homes, roofs, gutters, fences, pool enclosures, pavers, and commercial properties. Paver sealing services are also offered when requested and quoted separately.


1.2 Service Limitations

The Company does not provide interior cleaning, structural repair, surface restoration, or material replacement services.


1.3 Hazardous Materials

The Company does not handle asbestos, lead-based paint removal, mold remediation, chemical contamination, or other hazardous materials.


1.4 Changes to Scope

Any work requested outside the original quoted scope shall be treated as a change order and billed separately upon Customer approval.


2. Scheduling, Access, and Customer Responsibilities

2.1 Property Access

The Customer must provide unobstructed access to all service areas, including gates, driveways, and water connections.

2.2 Water Supply

A functional water source within 100 feet of the service area must be available unless otherwise agreed in writing.

2.3 Site Preparation

Prior to service, the Customer is responsible for:

  • Securing all windows and doors
  • Protecting electrical outlets, fixtures, and vulnerable items
  • Moving vehicles, furniture, décor, and personal property from service areas
  • Notifying the Company of fragile landscaping, surfaces, or special concerns
     

2.4 Disclosure of Conditions

The Customer must disclose any known pre-existing issues, including loose siding, cracked surfaces, deteriorated materials, prior water intrusion, oxidation, or faulty electrical components.


2.5 Failure to Prepare

The Company shall not be responsible for damage resulting from the Customer’s failure to properly prepare the property as outlined above.


3. Estimates, Pricing, and Payment

3.1 Estimates

All estimates are valid for thirty (30) days unless otherwise stated. Final pricing may be adjusted based on actual site conditions.

3.2 Payment Terms

Payment is due immediately upon completion of services unless otherwise agreed to in writing.

3.3 Accepted Payment Methods

Cash, debit or credit card, and approved electronic payment methods including Zelle, Venmo, and CashApp.

3.4 Late Payments

Balances unpaid after seven (7) days are subject to a finance charge of 10% per month or the maximum rate permitted by Florida law, whichever is less.

3.5 Returned or Declined Payments

Returned or declined payments will incur a $35 administrative fee.

3.6 Collection Costs

The Customer agrees to reimburse the Company for reasonable collection costs, including attorney fees and court costs, incurred in recovering unpaid balances.


4. Cancellation and Rescheduling Policy

4.1 Notice Requirement

A minimum of 24 hours’ notice is required to cancel or reschedule an appointment.

4.2 Late Cancellations

Cancellations made within 24 hours of the scheduled service time may incur a $50 cancellation fee.

4.3 Weather Delays

Services may be postponed due to unsafe weather conditions, including rain or lightning. Weather-related delays will be rescheduled at the next available date without penalty.


5. Property Conditions, Surface Limitations, and Liability

5.1 Standard of Care

The Company performs all services using methods consistent with industry standards.

5.2 Sensitive and Aged Surfaces

Certain materials—such as stucco, painted wood, vinyl siding, asphalt shingles, tile roofs, aluminum, pavers, and aged concrete—may be inherently fragile and subject to wear, discoloration, or degradation during cleaning.

5.3 Pre-Existing Conditions

The Company is not responsible for damage caused by pre-existing conditions, including but not limited to rot, cracks, loose paint, oxidation, rust, efflorescence, caulking failure, or prior water intrusion.

5.4 Oxidation & Appearance Disclaimer

Some surfaces may exhibit oxidation or embedded staining that becomes more visible after cleaning. Removal of oxidation or permanent staining is not guaranteed unless explicitly quoted as a separate service.

5.5 Water Intrusion Disclaimer

While reasonable precautions are taken, the Company cannot guarantee that water will not enter windows, doors, vents, wall cavities, or other openings due to construction design, material age, or existing conditions. The Company is not responsible for water intrusion unless caused by gross negligence.

5.6 Plant, Landscaping, and Property Protection

The Company takes reasonable precautions to protect landscaping, surrounding property, and exterior surfaces. The Customer acknowledges that exterior cleaning services may involve the use of chlorine-based solutions and other professional-grade cleaning agents.

The Customer agrees that:

  • Some plants, grass, or landscaping may be temporarily or permanently affected, particularly if vegetation is stressed, unhealthy, newly installed, or improperly irrigated
  • Minor splashing, overspray, or runoff is inherent to exterior cleaning
  • The Company is not responsible for damage to plants, grass, irrigation systems, exterior fixtures, or adjacent surfaces unless caused by gross negligence
     

The Customer is encouraged to disclose sensitive plants or areas of concern prior to service.


5.7 Limitation of Liability

The Company’s total liability for any claim shall not exceed the amount paid by the Customer for the specific service performed.


5.8 Hold Harmless

The Customer agrees to indemnify and hold harmless Wash Boss SWFL, LLC, its owners, employees, and agents from all claims arising from unsafe site conditions or Customer negligence.


6. Paver Sealing Warranty

6.1 Warranty Coverage

When paver sealing services are purchased, the Company provides a limited workmanship warranty covering proper application of sealer materials for a period of twelve (12) months from the service date.


This warranty covers peeling, flaking, or premature sealer failure caused by improper application.

6.2 Warranty Exclusions

This warranty does not cover:

  • Normal wear and tear
  • Fading or discoloration due to UV exposure, weather, or moisture
  • Damage caused by irrigation overspray, standing water, or poor drainage
  • Organic growth, stains, or surface contamination after service
  • Damage caused by vehicles, furniture, pets, or third parties
     

6.3 Warranty Conditions

Warranty coverage is valid only if:

  • The sealed area is not pressure washed, chemically treated, or altered by others
  • Irrigation systems are properly adjusted to avoid overspray
  • Post-service care instructions provided by the Company are followed
     

Failure to meet these conditions voids the warranty.


7. Satisfaction Guarantee and Claims

7.1 Workmanship Guarantee

The Company provides a 48-hour workmanship guarantee. If the Customer is dissatisfied due to workmanship-related issues, the Company will re-treat the affected area at no charge.

7.2 Results Disclaimer

Some stains, discoloration, or growth may be permanent due to surface age, environmental exposure, or material composition. Complete stain removal is not guaranteed unless stated in writing.

7.3 Damage Claims

Any claim of damage must be submitted in writing within 24 hours of service completion and include photographic evidence.

7.4 Inspection Requirement

The Company must be given the opportunity to inspect any claimed damage prior to repairs or third-party involvement. Failure to allow inspection voids the claim.


8. Media, Marketing, and Privacy

8.1 Media Use

The Company may capture before-and-after photos or videos of exterior surfaces for documentation and marketing purposes.

8.2 Privacy Protection

No personally identifiable information or street addresses will be displayed.

8.3 Opt-Out

Customers may revoke media consent in writing prior to service.


9. Force Majeure

The Company shall not be liable for delays or failure to perform due to causes beyond its reasonable control, including weather events, natural disasters, equipment failure, power outages, governmental actions, or other acts of God.


10. Dispute Resolution and Governing Law

10.1 Governing Law

This Agreement shall be governed by the laws of the State of Florida.

10.2 Dispute Resolution

Disputes shall first be addressed through good-faith negotiation. If unresolved, disputes shall be resolved through binding arbitration in Lee County, Florida, under the rules of the American Arbitration Association.

10.3 Attorney Fees

The prevailing party shall be entitled to recover reasonable attorney fees and legal costs.


11. Severability and Entire Agreement

If any provision of this Agreement is held unenforceable, the remaining provisions shall remain in full effect. This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements or communications.


12. Updates and Acceptance

The Company reserves the right to update these Terms & Conditions at any time. The most current version will be available on this website.

By booking, confirming, or allowing service, the Customer acknowledges acceptance of the current version of this Agreement.


Contact Information

Wash Boss SWFL, LLC
Serving Fort Myers • Cape Coral • Naples • Surrounding Areas
📞 239-823-2537
📧 info@washbossswfl.com
🌐 www.washbossswfl.com

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Wash Boss SWFL

Fort Myers, FL, USA

239-823-2537

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